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Contact Us
Address
Stoneham Lane Surgery
City Gateway
Parkville Road
Southampton
SO16 2JA
Get directions (opens in Google Maps)
Phone
Parking
Limited parking (including disabled spaces) is available outside the surgery. Please avoid the permit only spaces.
- The car park is run by UKPC and is a 2 hour maximum stay (no return within 90 minutes).
- Stoneham Lane Surgery cannot accept responsibility for loss of damage of bike, cars or property and penalty fines for parking over 2 hours
Cycling
Cycle hoops are located outside the Co-op and down the side of the pharmacy
Bus
City Gateway is served by Unilink routes U6 and U8 (U1 and U1N within 5minutes walk) Blue Star route 2
Accessibility
- Disabled parking
- Disabled WC
- Induction loop
- Signing service available
- Step free access
- Wheelchair access
Opening Hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
The front doors are closed between 1pm and 2pm each day
Out of Hours
Extended Hours Appointments
- Early morning and late evening appointments are available across the week
- Saturday morning routine appointments are available from 8:00am once a month.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-Urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Livi Video Appointments
Consult a GP via video link. Appointments are available weekdays and weekends.
Livi is a video consultation service with GPs who do not work at the surgery but who will have access to your GP records.
Contact Us Online
eConsult is an online consultation tool for contacting your GP online (not for urgent problems: ring reception on 02380 555776 if your problem is urgent). You should expect to receive a response in 4 working days.
Please do not use e-consult to request that we book an appointment.
Advice for Parents and Carers of 0 to 18 year olds
Trusted NHS online health advice resources for parents are available on the Healthier Together website
Find Us
Integrated Care Board
Hampshire and Isle of Wight ICB
Omega House
112 Southampton Road
Eastleigh
SO50 5PB
Telephone: 0300 561 2561