We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Repeat Prescriptions
Ordering a Repeat Prescription
We require four working days to process requests for medications to allow sufficient time for the GP to make the necessary checks on your record to ensure safe and appropriate prescribing. Late or last-minute requests for medications create additional workload for the whole practice team and can reduce the amount of time that GPs have for patient care.
Please note, we are unable to take medication requests over the phone and we do not accept requests on behalf of third parties (eg online pharmacies) all requests need to be made directly with the surgery.
When you order a prescription, you can have it sent electronically to a pharmacy of your choice.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The easiest way to order your prescription is by using our online services.
Online Form
If you're not registered with our online services, you can use our online form
Order your repeat prescription via our online Repeat Prescription form. No account required.
Repeat Dispensing (recommended)
Repeat Dispensing (RD) is a convenient way of providing you with your regular medications.
After attending the surgery for your medication review, your GP releases a set number of prescriptions electronically to your nominated pharmacy - up to 12 months in advance.
Your pharmacy will then automatically issue you with your prescriptions at the required time without you needing to put in a request first.
Benefits of Repeat Dispensing
- More convenient for you - no need to remember to put in a request first.
- No delays in receiving your medication - all prescriptions are issued automatically on the required date.
- More efficient for the surgery - saves reception and GP time in processing prescription requests.
- Any changes that are made to your medications are automatically updated.
What about medications that I don't need regularly?
For medications that you only need from time to time, we recommend that you use your SystmOnline account or your NHS account/ NHS App where you can request medications electronically 24/7.
For more information on Repeat Dispensing please speak to our Medicines Manager by ringing the surgery on 02380 555776 or by submitting a secure online message via the SystmOnline portal.
In Writing
By letter or by dropping in your printed prescription slip or hospital clinic prescription request form
Collecting Your Prescription
Your prescription can be collected in the following ways:
Most prescriptions are now sent electronically to your chosen pharmacy. Choosing a pharmacy is called nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you prefer, you can choose to collect an un-nominated paper prescription token from reception - this can then be taken to any pharmacy (this can be useful if the medication may be in short supply).
You can also submit a stamped addressed envelope if you want the prescription sent to you.
Questions About Your Prescription
If you have questions about your medicine, your local pharmacist can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our reception team on 02380 555776 and ask to speak to one of our medicines managers.
- drop in a hand-written query
Medication Reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What To Do With Old Medicines
Take it to any pharmacy who will dispose of it safely. Do not put it in your household bin or flush it down the toilet.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
Electronic Prescription Service
The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies. Eventually EPS will remove the need for most paper prescriptions.