Please wear a mask when you come to the surgery

In line with government advice we are recommending that patients and other visitors to the surgery wear a face covering. Young children and those who are unable to tolerate a mask are not required to wear one.

Please see the government website for more information.

Please do not contact us to request an exemption from mask wearing for any reason. You are able to print your own exemption card from the government website here.

Flu Vaccination Programme 2020

The 2020 influenza vaccination programme will start shortly. We will adviertise when we have received our supply of vaccines. Please keep an eye on the website for further information. Please see the NHS website here for further details on who is eligible for the vaccine and why it is recommended.

Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first.    If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier. Please see this Public Health England leaflet for more information.

Please bear in mind that the influenza vaccine does not protect against Covid-19. It may be some time until an effective vaccine is available against Covid is available. Until that time it is essential that you follow government advice to reduce the risk of you contracting the virus and passing it on to others.


Important message to parents of children who have a fever

Dear parents, please take note of this important message from The Royal College of Paediatrics and Child Health:

“At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing the same safe care that they have always done for children . If you are not sure if your child is unwell and whether they need to be seen, click here  call 111 or contact your GP. For information about crying babies, click here . If your child appears severely unwell and advice is not quickly available call 999 or take them to ED as you would in other times.”

Resources to help you look after your mental health during the pandemic and beyond

Resources for Young People & their families

Their website can be accessed below or alternatively read their social prescribing leaflet






02380 833336

Click here to go to their website or view an extract from their mission statement below:

About Us

Welcome to The Mix

Life’s tough, we know that. It can throw a lot your way and make it hard to know what the hell to do with it all.

So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all. Because you can. Because you’re awesome.

We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs.

We’re a free and confidential multi-channel service. That means that you choose how you access our support, without the worry of anyone else finding out. Whether it be through our articles and video content online or our phone, email, peer to peer and counselling services – we put the control in your hands. You can even volunteer with us too.

We want to be the first place young people turn to get support. Sometimes what you’re told at school or at home just doesn’t cut it. We’re here whenever you need us, wherever you are. We can ensure you have all the best information to make the right choices for yourself.

Life is hard, but support doesn’t have to be. We’ve got this.

Vision Mission Values

What we do: The Mix is here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts that people under 25 have in order to give them the best support through our digital and phone services.

Our Vision is that all young people should be able to make informed choices about their physical and mental wellbeing so that they can live better lives.

Our Mission is to become the first point of contact for any young person seeking help or information on any subject wherever and whenever they need it.


  • Empowering – we lead, we train & support, we respect, we give space to grow, we give power to chose
  • Brave – we innovate, we pioneer, we take risks, we tell it how it is
  • Supportive – we listen, we encourage, we care, we’re understanding, we are empathetic
  • Collaborative – we are open & transparent, we co-create, we respect experience & expertise
  • Proactive – we create situations, we make things happen, we get things done
  • Non-judgemental – we do not judge, we do not criticise, we do not blame

Click here to go to their website

Harmless was established at the beginning of October 2007 to respond to the needs of people who do or are at risk of self-harm and suicide. It is a national voluntary organisation for people who self harm, their friends, families and professionals. Healthier together website provided by local children's specialists. informaiton and support on physical and mental health problems for children and their parents. - This covers numerous symptoms of developmental disorders and mental health conditions. It also has a lot of helpful advice ranging from online safety to getting children to eat greens. Mixture of articles and short videos.

www.young - informaiton and advice for young peopl, parents and profressionals; includes a telephone advice line and videos. This website covers emotional health, mental health conditions and neurodevelopmental dosroders eg Attention Deficit Hyperactivity Disorder - this website contains freee downloadable activities and videos for you to support your child to manage their emotional and mental health

  offer services to families bereaved by suicide, or immediate family members following a traumatic younger person’s sudden death loacal bereavement dervice for children National bereavement service

Domestic Violence Support

visit Southampton City Council Website here for domestic violence support information and resources Support projects for those who have perpetrated domestic abuse and adults and young people who have experienced domestic abuse  or telephone 02380636313: support project for adults and young people who have experienced physcial or sexual abuse

Drugs and alcohol support

Local & online NHS Services

Websites and apps & helplines

Please Call: 023 8017 9049

Phonelines open:

Monday – Friday, 10am – 4pm
(except bank holidays)

Visit their website here

Headspace App. Based around teaching mindfulness meditation principles to improve wellbeing, Headspace is offering free subscriptions during the Covid-19 pandemic.

Self-help guides to view online or download

Gambling support

Bereavement Counselling

A city-wide reorganisation of GP services will go live on Monday 30th March. The following changes will happen

  • All Southampton GP Practices are collaborating to provide care to the people of Southampton

  • To avoid the spread of Covid-19 and to protect patients and staff, medical care will be provided by 2 teams:

  • A “Hot” service dealing with patients who have symptoms of posisble Covid-19

  • A “Cold” service dealing with patients without Covid-19 symptoms.

  • Stoneham Lane Surgery has been designated a “Cold” site for the surrounding area.

  • If you have suspected Covid-19 symptoms and need to be seen you will be sent to another surgery designated as a “Hot” site.

  • Some routine care will continue as much as possible in the cold sites. In particular childhood immunisations will continue to be given as long as the child and partent attending with them do not have suspected Covid-19 symptoms. Inevitably, some routine activity will need to be postponed.

  • For non-urgent medical issues please submit an E-consult or send an online message via your SystmOnline account.

  • IMPORTANT NOTICE: To protect staff and patients, any person with suspected Covid-19 symptoms  who wilfully misleads medical staff about this to gain access to Stoneham Lane Cold Site or any other Cold site facility in the city may be liable to prosecution under section 15 of the Health protection (coronavirus) legislation. You must let us know if you have these symptoms so you can be directed to the right service.